Rage Against the Sephora Vending Machine!

Paradise

Paradise Lost

No matter what airport you’re at, layovers are icky poo boring. But to my utter surprise, I experienced a major cosmetic pick-me-up when my tired eyes stumbled upon a Sephora vending machine at the Dallas Fort Worth International Airport! Yeee haww! What an ingenious idea!

As I admiringly gazed at the Kinerase, Dr. Perricone, philosophy, Benefit, and Urban Decay products (as if they were my children), I spotted IT: Shu Uemura’s Eyelash Curler! I was sooo due for a replacement and what better time to snag one, all the while experiencing the purchasing process of this new beauty machine!

Oh, but what seemed like technological heaven became tortuous hell!

Imagine the scene in slo-mo:

- My finger pressing the computer touch screen with ease. I smile and nod with satisfaction.

- Nice Computer asks me to swipe my plastic. Silky sound of plastic swiped.

- (drum roll) Suction valve zings over to the Shu Uemura Eyelash Curler…and then…womp womp. The product gets stuck! NOOOOO!!!

My eyelashes fell just a little lower at the sight of this odious transaction gone wrong. Why me?

One good thing, though: The Sephora vending machine has a built in sensor of sorts that realizes when a product doesn’t dispense properly, and since my transaction malfunctioned, Mr. Nice Computer Screen told me that my credit card wouldn’t be charged. Whew!

Conclusion: Fabulous concept, but could you make them smaller so we’re able to wrap our arms around them and give ‘em a good shake when such an action calls (or to give them a hug when it works)?

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